Delivery Period
Tallinn and Harjumaa
Delivery is performed by the day and the time period indicated in the order. Delivery is possible within 3-4 hours during weekdays after arrival of payment (where the payment arrives before 17:00 local time). Where the payment arrives after 17:00 delivery may be carried over to the next day.
Of course, we also accept urgent orders.
Delivery by courier to the exact address throughout Estonia (Monday – Friday).
Delivery by courier to the exact address throughout Estonia is made within 2 working days. Shipping cost 25 euros.
Delivery to pickup points all over Estonia (see location of pickup points below)
Service fee (excluding Tallinn) – 15 EUR
List of pickup points:
Jõhvi, Narva mnt 8
Kuressaare, Pihtla tee 2
Kärdla, Sadama 13
Pärnu, Pikk 13
Põlva vald, Mammaste küla, Võlsimäe tee 3
Võru, Vilja 2
Viljandi, Ilmarise 1
Vilnius, Algirdo g. 46
Rakvere, Laada 18a
Riga, Puškina 2
Tartu, Turu 2
Tartu, Tähe 127a
Narva, Fama põik 10
Haapsalu linn, Raudtee 2
Delivery During Holidays
Due to significant increase in the number of orders during holidays processing and delivery in most cases are performed within one day. Accordingly we cannot guarantee delivery strictly by the time indicated in the order. Due to large number of orders during holidays we kindly ask you to place your orders at least in 2-5 days in advance.
Rules of Delivery
We always attempt to call a gift recipient and specify his/her current location.
Where by the moment of delivery customer is not at home, we may (at our discretion):
1. Leave the flowers with neighbors, having first informed the recipient where exactly he/she can collect the gift.
2. Deliver the flowers to the same address few hours later.
Providing incomplete or inaccurate address or phone numbers may considerably impede delivery. To avoid any delays please make sure you provide complete and accurate information about the gift recipient.
It may be impossible to deliver a gift for the following reasons:
1) customer has indicated inexistent or incomplete address;
2) recipient has moved or left the city;
3) recipient refuses to accept flowers (if such is the case no refund is possible as flowers is a perishable product).
If the address you specify is located outside the city that is indicated when placing the order and no delivery is possible the order is considered to have a wrong address and cannot be performed. In such a case the order is cancelled. If delivery to the selected location is possible, but will cost more than delivery to the selected city you will be offered an option to make an additional payment. The order will be fulfilled after the complete payment is received. Where no additional payment can be made but the order must be delivered, we will deliver less flowers to recipient.
Where a duly paid order is not performed due to a fault of Lilledkoju.ee we guarantee full refund or will offer you to deliver flowers as soon as possible. We do not refund bigger sums than those received during order placement.
